Elle Mortimer – Veterinary Physiotherapist & ACRA Committee Member
What inspired you to become a canine rehabilitation practitioner?
I was inspired to become a Veterinary Physiotherapist through my passion for improving animal welfare and helping dogs recover from injury and illness. Seeing the positive impact rehabilitation can have on a dog’s mobility, comfort and quality of life made this career path a natural choice.
Can you tell us a little about your journey into the field?
I graduated from Anglia Ruskin University (Writtle Campus) in 2023 with an Integrated Masters in Veterinary Physiotherapy (IMSc Vet Physio). During my studies, I worked in the university’s canine rehabilitation clinic, providing physiotherapy and hydrotherapy to service dogs, rescue animals and companion pets.
After graduating, I treated a mixture of canine and equine patients privately before relocating to Melbourne in January 2024. I joined Dogs in Motion the following month and have been working there ever since. Although I initially explored veterinary medicine, it was during my early work experience that I fell in love with the rehabilitation aspect.
What services do you currently offer?
I provide musculoskeletal physiotherapy, bodywork/massage, neuromuscular electrical stimulation, Class 4 laser therapy, hydrotherapy and tailored home exercise programs.
What do you love most about working with dogs in a therapeutic setting?
Gaining a dog’s trust and watching them gradually come out of their shell. Seeing them show excitement and enjoyment when they return for their sessions is incredibly rewarding.
Is there a memorable case that has stayed with you?
One case that stands out is an eight-year-old Labrador with chronic interdigital wounds. His owners had been told surgery was the only option. Through three months of regular Class 4 laser therapy, the wounds fully healed. He is now pain-free and enjoying an excellent quality of life — a powerful reminder of how effective non-invasive rehabilitation can be.
What motivated you to become a member of ACRA?
Coming from the UK, where the rehabilitation and hydrotherapy industry is well regulated, I wanted to contribute to building that same level of structure and support in Australia. ACRA plays an important role in setting standards and helping owners make informed choices, and I’m excited to be part of that.
Tell us a little about your life outside of work.
I have a 12-year-old Golden Retriever named Wafer, who greets everyone with a soft toy in his mouth — his signature welcome. I’m also very competitive and have spent many years rowing and swimming, including competing at Dorney Lake, the venue for the 2012 Olympic rowing events. I enjoy spending time outdoors and catching up with family overseas.
What advice would you give to new graduates entering the field?
Learn as much as you can. Take every opportunity. Hard work pays off. Enjoy it.
